Refund Policy

The short version. You can cancel any time. If the course isn't for you, ask within 14 days of paying and you get your money back, as long as you haven't earned the gold seal yet.

Try it before you pay

The first module is free, with no card needed. That's the best way to see if the course is for you.

Founding members ($25 once)

Ask within 14 days of buying and we'll refund the full $25, as long as you haven't earned your credential. A refund ends your founding membership, and your seat number may go to the next person in line.

Yearly ($59)

Ask within 14 days of a yearly charge (your first one or a renewal) and we'll refund it in full, as long as you haven't earned your credential during that time. After 14 days, cancelling stops the next renewal and you keep access until the year ends.

Monthly ($7)

Cancel any time and you won't be charged again. You keep access until the end of the month you've paid for. We don't refund partial months. Forgot to cancel? Email us within 7 days of the renewal and, if you haven't used the course since then, we'll refund that charge.

Why the seal matters

Once you've passed the exam and your credential is issued, that payment can't be refunded. The seal is the thing you paid to earn, and cancelling never takes it away: it stays verifiable either way.

Pause instead

Busy month? You can pause your membership for up to three months instead of cancelling. You aren't charged while paused.

How to ask for a refund

Email support@aiworkforcecertified.com from the email on your account. Refunds go back to your original payment method through Stripe and usually show up within 5 to 10 business days.

Fair play

We may decline refunds when a policy is clearly being abused, for example repeated sign-up, refund and sign-up again. Nothing here limits any refund rights you have under the law where you live.